[填空题]
At a travel agency, c9).wv ni8iara survey conducte94ejbtn4(.soonvfu,r2s; fv e a8g 2id on the 32 agents shows that 18 agents can speak Spanish fluently, 12 agents speak French fluently and 8 neither Spanish nor Frenchi82e4s( orngvsf btev n,2;jfo 4.u9 a.
1. Find the number of agents who can speak both Spanish and French fluently.
2. Find the probability that an agent chosen at random from this travel agency speaks exactly one of these two languages fluently. ≈
